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Mac will not delete protected hard drive for new install for mac#
Mac will not delete protected hard drive for new install install#

Since the above steps provided by my colleague Jen_D don't work and QuickBooks still freezes when backing up, I suggest performing other troubleshooting steps listed below. When it comes to QuickBooks crashing when trying to create a back up file, most times it is caused by a disconnection between QuickBooks and the computer components. There are several possible causes why you're experiencing this certain type of behavior in QuickBooks Desktop.

Mac will not delete protected hard drive for new install install#

I'm here to add some troubleshooting steps, so you can back up your company file and install QuickBooks 2019. Thanks for providing the details for your concern. I want to ensure everything's working fine on your end. Please let me know how this goes, Bubba1. That should help get past the hurdle you're experiencing. Once done, close and re-open the company file then log in as the company Admin.

From the File menu, click on Utilities.

If the steps will not resolve the problem, lets run the Verify/Rebuild Utility Tools which often detects and resolve any data issues within the company file. Rebooting your computer can also help resolve this problem. What you can do is to verify where you're company file is located. This unexpected behavior usually happens when the backup location is no longer accessible. May I know what QuickBooks version are you installing on your computer? Is it the QuickBooks Desktop Mac version or QuickBooks for Windows? Also, what error message are you getting? Any details about the issue will surely help narrow things down. I want to make sure you're able to bank up your company file on your computer. Stay in touch with me if there’s anything else you need while working in QuickBooks for Mac. Select a topic and a sub-topic in step 1.

Mac will not delete protected hard drive for new install for mac#

If you’re still unable to back up the file, I recommend getting in contact with our QuickBooks for Mac Technical Support Team for further assistance. Once the rebuild completes, please verify the data again to ensure there aren’t any other issues in the company file.

Here’s the article that details the steps to run the verify and rebuild utilities: Resolve data damage on your company file We’ll need to verify the data to help detect the cause of the error, then run rebuild to resolve it. The error message you’re getting usually appears when something prevents this process from happening. Mac has a built-in disk utility that QuickBooks uses to create a DMG (image) file when backing up company files.

Hi there, work together to get past the error so you can back up your company file in QuickBooks for Mac.